Request the 'take-out and return' service

Use this form if you need assistance taking out and returning your bins from collection.

You will be asked to upload one of the following:

  • Evidence of being registered disabled with a disability that prevents you from taking the bin kerbside.
  • A written reference from a Social Worker, Home Carer, Housing Officer, or Elected Member.


You may be able to qualify for this service for any one of the following reasons:

  • You are elderly and/or infirm and live alone with no support to put out or retrieve your bin.
  • You live alone with a permanent disability or medical condition whereby you are unable to put out or retrieve your bin and have no one else that can help.
  • You live alone with a temporary disability or medical condition whereby you are unable to put out or retrieve your bin and have no one else that can help.


You can find out about how we manage the personal information you provide by reading the privacy policy.