Complain about a children and family service

Use this form to make a complaint about things like:

  • delays in responding to your enquiries and requests
  • failure to provide a service
  • our standard of service
  • council policy
  • treatment by or attitude of a member of staff
  • our failure to follow proper procedure.

You can upload images or documents to support your complaint. Maximum file size 5MB.

Or remain signed out

You can find out about how we manage the personal information you provide by reading the privacy policy.