Fife Bus

Anyone who has difficulty in using mainstream public transport due to some form of reduced mobility. Your reduced mobility may be physical, mental or a sensory impairment, and may be permanent or temporary.

The service is free to use.

You can go anywhere you want, as long as it is within your permitted travel area. This is detailed in the Fife Bus by town page.

The service is available between 8am and 5:30pm.

You can use the service for any transport you require, for example:

• shopping trips
• visiting relatives and friends
• doctor or dental appointments
• going to work or to college
• going to the cinema or bingo
• visiting the park

If you feel the support of a friend or family member would help, please bring them with you (just let us know when you book the bus). You can also bring your service animal.

We can also tell you which shopping centres have Shopmobility, who may be able to arrange a helper for you or provide you with a scooter, or a powered or manual wheelchair if needed.

You need to register before you can book a journey. Registration is quick and simple. Please telephone the Fife Bus office on 03451 55 11 88. Our friendly staff will talk you through the process and let you know if you qualify. Registrations will be accepted between 10am and 4:30pm.

If you have difficulty using the telephone, someone can call us and register on your behalf. Once registered, we will send out a welcome pack providing further details of the service and how you can use it.

The Booking Office is open from 9am to 2:30pm, Monday to Friday. You need to contact us the day before travel to make your booking.

Friday and Saturday bookings are taken on a Thursday and Sunday and Monday bookings are taken on a Friday.

You can contact us by:

Telephone: 03451 55 11 88

Alternatively, if you are deaf, have hearing loss, or are speech impaired, you can make your bookings using email or text.

Email: fife.bus@fife.gov.uk

Text: 07985 737 018*

*Please note this mobile does not accept voice calls.

Our Dispatch Team will take a note of where you want to go and what time you would like to travel.

We aim to provide you with a journey ten minutes either side of the time you ask for. If your travel time changes by more than ten minutes, you will receive a phone call to advise you of this.

As the service is demand responsive, there may be occasions when we cannot fulfil your transport requests or only offer one way travel. Should this happen, a member of our Dispatch Team will contact you to discuss this.

When you are using the service, there will likely be other passengers being picked up or dropped off as you travel. Please allow time for this when planning your journey.