An overpayment of Housing Benefit is when a payment is made, but there's no entitlement. An overpayment happens when there's no entitlement or a reduced entitlement on either the initial decision or a revised decision.
An overpayment can be recovered by taking money from ongoing entitlement to Housing Benefit, other qualifying Department for Work and Pensions benefits you may be in receipt of, or by an Invoice.
To dispute the overpayment, contact the Housing Benefit Assessment team on 03451 55 11 55.
To arrange repayment by instalments, please contact the Housing Benefit Overpayment Team on 03451 55 11 55 or email HBOP.Enquiries@fife.gov.uk
Ways to Pay
- Online – Select Corporate Payments
- Direct Debit – please call 03451 55 11 55
- Automated Telephone Payment – 03451 55 00 55 and press option 3
- In person – At any PayPoint or Post Office
Problems Paying
You can also contact any of the organisations below who offer free and confidential help and advice on a range of debt management issues:
- Citizens Advice and Rights Fife
Visit CARF or call: 0845 140 0095 - Money Advice Scotland
Visit moneyadvicescotland.org.uk or call: 0141 572 0237 - National Debt Line
Visit nationaldebtline.org or call : 0808 808 4000
Failure to make payment may result in a Direct Earnings Attachment order being placed with your employers, as a means of enforcing repayment.
