When it comes to repairs to your council property, the Council is responsible for repairing and maintaining the structure of your property. You are responsible for minor repairs, to help keep it to a good standard.
We've broken this down into the sections below:
Plumbing
Council's responsibility
- Domestic water supply and distribution (including storage tank and the hot water cylinder)
- Drains (not main sewers - these are the responsibility of Scottish Water)
- Plumbing repairs
- Rainwater pipes
- Shower curtain and rail for wet-floor showers or level-access showers only
- Soil and vent pipes
- Washing machine fittings at change of tenancy (renewal or provision of)
Tenant's responsibility
- Alterations to gas or plumbing pipes, to accommodate new appliances
- Repairs to the flexible hose from the bayonet connection to the cooker
- Supplying and fitting of a new bayonet for a cooker
- Plugs and chains for sink, wash-hand basin, and bath
- Sanitary fittings - replacement of damaged items where it is not general wear or tear
- Shower unit or overhead shower, including plumbing and electrics, installed by the current tenant with permission (for time of warranty)
- Shower rails, curtains, or curtain hooks where shower is over the bath
- Fittings for new washing machine or dishwasher
Electrical
Council's responsibility
- Communal TV aerial or satellite dish (in blocks of five or more storeys, and sheltered/ retirement housing complexes)
- Communal stair lighting
- Electric fires supplied by the Council - renewal of bars
- Extractor fans
- Immersion heaters
- Smoke, heat, and carbon monoxide detectors and lithium batteries
- Standard light fittings
- Wiring circuits and outlets installed by the Council
Tenant's responsibility
- TV aerials (except communal systems) and satellite dishes
- Electric fires - fuses, plugs, and surrounds
- Light bulbs - including bathroom Eurodome, fluorescent, electric fire, and external light fittings (if not communal)
- Non-standard fittings
- Plugs and fuses
- Smoke detector batteries (square 9V only)
Heating
Council's responsibility
- Gas, electrical, or solid-fuel installations - servicing and maintenance
- Chimney, fireplace, fire basket, baby bricks and tiles
Tenant's responsibility
- Chimney sweeping - other than at the annual service of your solid-fuel system
Doors
Council's responsibility
- Door-entry systems
- Glazing on inside doors - where applicable, the Council will replace any non-regulation glass on internal doors with safety glass
- Inside doors
- Outside doors (including doors to flats in closes)
Tenant's responsibility
- Trimming doors for carpeting
- Doorbell and door chain
- Broken glass on inside doors (this must be replaced with safety glass)
- Inside doors damaged by you or your visitors
Windows
Council's responsibility
- Double glazed units - condensation
- Glazing - windows, external doors, and external glazing will be fixed where the breakage is by a third party and the incident is reported to the Police. Tenants should get a crime reference number from the Police.
- Sills
- Window catches, frames, handles, and sash cords
- Window locks fitted by the Council
Tenant's responsibility
- Glazing - all breakages caused by you or a third party that has not been reported to the Police
- Curtain rails
- Window locks not fitted by the Council
Kitchen
Council's responsibility
- Kitchen units, sink bowl, and drainer (through general wear and tear)
Tenant's responsibility
- Alterations to kitchen layout or worktops, to accommodate new appliances
Locks
Council's responsibility
- Locks on external doors
Tenant's responsibility
- Keys lost or broken. The Council can arrange to get you into your home if you are locked out, but there is a charge for this service.
- Locks damaged by you or your visitors
Miscellaneous
Council's responsibility
- Clothes drying poles and rotary driers provided by the Council
- Communal areas, such as stairwells, lighting, banisters, etc.
- External redecoration
- Fencing, gates, and walls (boundary and divisional), subject to budget availability, as per our policy
- Paths - front access, communal access, and footpaths provided by the Council
- Plasterwork following structural movement or works carried out by the Council
- Asbestos works as a result of an ongoing repair
Tenant's responsibility
- Ropes for use with clothes poles, rotary driers, and pulleys
- Coat racks, hooks, shelves, or other items not provided by the Council
- Wooden garden sheds
- Internal redecoration, including minor cracks and holes in plasterwork. Examples of this include holes following the removal of a shelf, or cracks less than 5mm wide
- Paths - rear access paths installed by tenants
- Changes to type or location of meters or meter boxes. Please contact your supplier
