Near Me is a video consultation service that allows people to have health and social care appointments from home or wherever is convenient.
Near Me is being used by Health and Social Care as an alternative way of delivering our statutory functions, particularly where face-to-face meetings are not possible. These functions are more fully explained in the Fife Health and Social Care Privacy Notice
Near Me video consultations are very similar to a face-to-face meeting with a social worker, or a related health professional. These employees will usually have access to some, or all, of the information that you may have provided previously which is now held in your records. Health and Social Care employees may take additional notes about you and your care provision during the video call – in the same way as they would in a normal appointment or meeting. This information will be held in accordance with Health and Social Care retention schedules.
Watch the video below for more information about accessing this service.
What do I need to make a video call?
All you need is a device for making video calls like a smartphone, and an internet connection.
- A good connection to the internet If you can watch a video online (e.g. YouTube) you can make a video call
- A private, well-lit area where you will not be disturbed during the consultation
- One of these: Google, Chrome, or Microsoft Edge web browser on a desktop or laptop, or on an Android tablet or smartphone (Safari web browser on an Apple iMac, MacBook, iPad, or iPhone)
- Web-camera, speakers, and a microphone already built into a laptop or mobile device. You can also use a headset with a microphone
For more information and guidance on how to use Near Me, visit their website: nearme.scot.
Fife Health and Social Care Services using Near Me video appointments
Please be aware that some Near Me consultations are only available with a prearranged appointment. An appointment will be issued to you in advance by the Service and you will not be seen without the pre-arranged appointment.
Older People's Services
You can contact Duty Social Work for Older People's Services via Near Me between 10.00am and 4.00pm, Monday to Friday.
You can also request a Near Me appointment by email: swop.glenrothes@fife.gov.uk or swop.kirkcaldy@fife.gov.uk
The Well
The Well allows people to speak to Health and Social Care professionals and discuss any enquiries in relation to their health and well-being.
The Well Near Me is live during the following:
Monday, Wednesday, Thursday and Friday 10am to 12noon and
Monday, Tuesday, and Thursday 1pm - 3pm
Macmillan Cancer Support
Please note that the Improving the Cancer Journey team uses Near Me only with prearranged appointments. To request a virtual appointment, please contact the team on the following details:
Phone: 01592 578076
Email: improving.cancerjourney@fife.gov.uk
Link Life Fife
Please note that the Link Life Fife team uses Near Me only with prearranged appointments. To request a virtual appointment, please contact the team via the email address below:
Email: linklifefife@fife.gov.uk
