Windmill Customer Service Point

Book an appointment

If you need information or help, visit our Customer Service Point and speak to an Advisor who will:

• provide advice and support
• work with other council services and agencies to help you get what you need
• link with local people, councillors and services to work together to make your community a better place to live and work

We operate an appointment service for the following:

• FHR Applications
• Housing Advice Interviews
• Council Property Terminations / Change of Tenancy
• Debt Management Advice
• New Tenancy Sign-Ups
• Housing Benefit / Council Tax Applications
• Blue Badge applications
• Concessionary Travel / My Fife Registrations

To contact us, please go to www.fife.gov.uk/contact-us or phone:

• 03451 55 00 00 for General Enquiries
• 03451 55 00 11 for Repairs
• 03451 55 00 22 for Environment
• 03451 55 00 33 for Housing Advice
• 03451 55 00 44 for Payments (03451 55 00 55 24hrs Automated)
• 03451 55 11 55 for Council Tax & Benefits
• 03451 55 00 66 for Travel & Blue Badge
• 03451 55 00 77 for Births, Deaths & Marriages
• 03451 55 15 03 for Health & Social Care
• 03451 55 00 99 for Out of Hours Emergencies

A National Interpretation Service is available on request.

We can interpret over 150 languages over the phone, and face to face in any one of our Local Offices.

Give us a call and we will deal with your enquiry:

• 03451 55 55 66 - Urdu/Punjabi language line
• 03451 55 55 77 - Arabic Language line
• 03451 55 55 88 - Chinese language line
• 03451 55 55 99 - Bengali language line
• 03451 55 55 44 - Polish language line
• 18001 03451 55 55 00 - BT Text Direct for textphone users