Kelty Customer Service Point

If you need information or help, visit our Customer Service Centre and speak to an Advisor who will:

• provide advice and support
• work with other council services and agencies to help you get what you need
• link with local people, councillors and services to work together to make your community a better place to live and work.

We operate an appointment service for the following:

• FHR Applications
• Housing Advice Interviews
• Council Property Terminations / Change of Tenancy
• Debt Management Advice
• New Tenancy Sign-Ups
• Housing Benefit / Council Tax Applications
• Blue Badge applications
• Concessionary Travel/MyFife Registrations

To contact us, please go to www.fife.gov.uk/contact-us or phone:

• 03451 55 00 00 for General Enquiries
• 03451 55 00 11 for Repairs
• 03451 55 00 22 for Environment
• 03451 55 00 33 for Housing Advice
• 03451 55 00 44 for Payments (03451 55 00 55 24hrs Automated)
• 03451 55 11 55 for Council Tax & Benefits
• 03451 55 00 66 for Travel & Blue Badge
• 03451 55 00 77 for Births, Deaths & Marriages
• 03451 55 15 03 for Health & Social Care
• 03451 55 00 99 for Out of Hours Emergencies

National Interpreting Service is available on request.

We can interpret over 150 languages over the phone, and face to face in any one of our Local Offices.

Give us a call and we will deal with your enquiry:

• 03451 55 55 66 - Urdu/Punjabi language line
• 03451 55 55 77 - Arabic Language line
• 03451 55 55 88 - Chinese language line
• 03451 55 55 99 - Bengali language line
• 03451 55 55 44 - Polish language line
• 18001 08451 55 55 00 - BT Text Direct for textphone users