Facilities

Waid Customer Service Point (Anstruther)

Waid Community Campus, 
St Andrews Road, 
Anstruther, 
KY10 3GY

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Opening times

We will be closed over the Festive Period from Saturday 21st December 2024 to Saturday 4th January 2025 (inclusive).  We will be open from Monday 6th January 2025 as usual.

Standard opening hours

  • Monday, Tuesday, Thursday and Friday, 9:00am to 4:00pm
  • Wednesday, 9:00am to 7:00pm
  • Every 4th Saturday, 9:30am to 12:30pm

School holiday hours

  • Tuesday, Wednesday and Thursday - 9:30am to 12pm and 1pm to 4:00pm

Library

A self-service machine is available outwith these hours. It does not offer appointments.

Accessibility

  • Automatic Door
  • Lowered Counter
 
 

Book an appointment

A new facility housing many services in one Campus. Waid Academy, the former Anstruther Local Office (now re-branded as a Customer Service Point), the former Anstruther Library, Community Learning & Development and a new centre for Community Use.

There's also a public café and a number of public access PCs. The new facility is fully Wi-Fi enabled, so customers can connect their personal devices while in the building.

Anstruther Customer Service Point is now operating from Waid Community Campus.

To contact us, please go to www.fife.gov.uk/contact-us or phone:

  • 03451 55 00 11 - Faults & Repairs
  • 03451 55 00 22 - Environment (special uplifts)
  • 03451 55 00 33 - Housing Information & Advice
  • 03451 55 11 55 - Money & Payments
  • 03451 55 00 55 - Automated Payments
  • 03451 55 00 66 - Passes & Concessions
  • 03451 55 00 77 - Registration - Births, Deaths & Marriages
  • 03451 55 00 99 - Emergencies (Lines open after 5.00pm)
  • 03451 55 00 00 - General Enquiries
  • 03451 55 11 55 - Council Tax and Housing Benefits
  • 0800 0286231 - Homeless Emergencies

National Interpreting Service is available on request.

We can interpret over 150 languages over the phone, and face to face in any one of our Local Offices.

Give us a call and we will deal with your enquiry:

  • 03451 55 55 66 - Urdu/Punjabi language line
  • 03451 55 55 77 - Arabic Language line
  • 03451 55 55 88 - Chinese language line
  • 03451 55 55 99 - Bengali language line
  • 03451 55 55 44 - Polish language line
  • 18001 08451 55 55 00 - BT Text Direct for textphone users